Hunt Textiles had already tried this once. It didn’t work.
They sell wholesale linens to hotels, hospitals, resorts, and distributors across the country. Towels, bed linen, tablecloths, uniforms. Nationwide, from one warehouse in Irving, Texas. The business had grown. Sage 100 hadn’t grown with it.
They made a smart call: move to a modern ERP. They chose Acumatica. They spent a year in implementation.
It never went live.
Twelve months of meetings, data prep, and configuration work, and they were no further along than when they started. Still running on Sage. Still processing sales orders by hand. Still reconciling spreadsheets at month end. Behind, frustrated, and out of runway with a vendor who couldn’t deliver.
That’s when they called Inscio.
Start with what has to work on day one.
Not everything. Not the perfect system. Just the core: orders in, inventory tracked, invoices out, money collected. Build from there.
We scoped a phased implementation around their real priorities. Full order-to-cash and procure-to-pay. GL, AR, AP, banking, purchasing, sales, and advanced inventory. And the things costing them the most time in Sage: manual invoicing, manual shipping notifications, and the constant effort of managing two BigCommerce storefronts and Amazon as three separate systems.
Three months later, Hunt Textiles went live.
FedEx and UPS integrations sent tracking numbers to customers automatically the moment an order shipped. Both BigCommerce sites and Amazon synced directly to NetSuite inventory in real time. Sales orders flowed to invoices without anyone touching them. Customers received confirmations, shipping notifications, and invoices electronically without any staff intervention.
And the data they had spent years building in Sage came with them. Customer history, purchase orders, invoices, item records, all migrated directly from a legacy terminal server into NetSuite. Not archived somewhere. Actually usable.
The results followed immediately.
Automated invoicing cut days sales outstanding by 29%. Every order, every channel, every payment flowing through one system. A business that had been stuck finally had the infrastructure to grow.
The story didn’t stop at go-live.
That’s where most implementations end. For Hunt Textiles, it was the starting line. They have continued to expand what NetSuite does for their business year over year. Today they are running NetSuite’s MCP connector, using AI to query their own operational data in plain language and surface insights that used to take hours to pull manually. A capability that wasn’t on anyone’s roadmap when they first went live.
That’s what it looks like when an implementation actually takes hold.
If your ERP never crossed the finish line, we can get you there.
No pressure, no pitch deck. Just an honest conversation about where you are and what comes next.
Schedule a Free Strategy Call